Strong corporate governance and effective leadership are integral in promoting sustainability at IBI, and are driven from the highest levels of our company. Our ESG principles are not standalone practices but rather are embedded across IBI’s corporate governance structure. A sound governance framework is required to instill trust and provide effective oversight of the organization, which benefits all stakeholders. Integrity is paramount at IBI, and this belief follows our expectation that our professionals are operating with honesty and professionalism.

Our business processes and management systems provide a disciplined and accountable framework that monitor risks and hazards, reduce inefficiencies, maximize resources and directly support the implementation of our business growth strategies. We believe this provides the company and our clients a competitive advantage in the global marketplace.

We believe that embracing stakeholder capitalism allows us to offer more than just financial results. By designing diverse, inclusive and technologically-connected solutions that define the cities of tomorrow, IBI is committed to doing better for people, the planet and profit.

Expanding the Perspectives of Our Executive Leadership Team

In February 2021, we were pleased to promote Audrey Jacob to the role of Chief Operations Director. She is the first female executive at IBI and represents a groundbreaking inspiration for women throughout the organization. Responsible for the firm’s global Marketing & Communications, Human Resources and real estate strategy for our 60+ offices, Audrey is also championing our Diversity, Inclusion and Belonging mandate. She works alongside the other members of the Executive Team and Senior Leadership on optimizing the operational aspects of our company.

Diversity in Action

Board Composition
Women in the Ranks
Of Executive Team
Of Corporate Team
Average tenure on the Board (years)
Insider Ownership

Creates Alignment With Shareholders

Upholding Integrity

When accepting engagements, IBI seeks to do business in countries that uphold the rule of law and have strict anti-corruption measures. We carefully consider counterparty credit risk and client integrity-related issues when accepting engagements. Our Canadian headquarters places us within a country that has consistently ranked high on anti-corruption and ethical governance, placing 11th on the 2020 Corruption Perceptions Index. As a reflection of our ethics, we have no office locations in any of the 50 lowest-ranking countries on the Index.

Governance Policies Protect Shareholders

IBI has an annual compliance certification that all employees worldwide are required to sign. This compliance certification includes issues related to business integrity, conflict of interest and data privacy. By leveraging our internal robotic process automations, our compliance approach strategically utilizes both human oversight and technology to increase our line of sight and reduce response times related to any potential integrity-related issues.

We have also developed sustainable practices and global governance policies, as well as regional-specific policies designed to address unique needs in various markets around the world.

The following key corporate governance policies are available on our website:

  • Code of Business Conduct & Ethics
  • Corporate Disclosure Policy
  • Security Trading Policy
  • Majority Voting Policy
  • Diversity, Inclusion & Belonging Policy
Our comprehensive suite of global and regional policies is outlined below

– Personal Data Privacy Framework
– Code of Business Conduct and Ethics
– Authority Matrix
– Corporate Disclosure Policy
– Security Trading Policy
– Quality Policy
– Mandatory Use of Face Coverings Policy
– Sustainability, Environmental and Climate Action Policy
– Timesheet Policy
– Information Technology Policy
– Intellectual Property Policy
– Drug-Free Workplace Policy
– Weapons Policy
– Diversity, Inclusion & Belonging Policy
– Business Development Policy
– Proposal Retention & Redaction Policy
– Modern Slavery and Human Trafficking Policy
– Safeguarding Children Policy
– Disciplinary Policy
– Social Media Policy
– Integrity Hotline


– Health & Safety Policy
– Workplace Harassment Policy
– Workplace Violence Policy
– Scent Free Policy
– Equal Employment Opportunity / Employment Equity
– Expense Reimbursement Policy
– Vacation Policy
– Working From Home Policy
– Accessibility for Ontarians with Disabilities Act (AODA)

United States

– Health & Safety Policy
– Workplace Harassment Policy
– Workplace Violence Policy
– Scent Free Policy
– Equal Employment Opportunity / Employment Equity
– Affirmative Action
– Expense Reimbursement

United Kingdom

– Expense Reimbursement
– Education Assistance
– Professional Membership Subscription


– Health and Safety Policy (Greece)
– Anti Harassment Policy (India)
– Maternity Leave (India)
– Health & Safety Policy (India)
– Expense Reimbursement (Israel)
– IBI Group Workplace Harassment Policy
– Health & Safety Policy (Israel)
– Políticas de reembolso de gastos (Mexico)
– Health and Safety Policy (Mexico)
– Policies and Procedure Handbook (Trinidad)
– Health and Safety Policy (Trinidad)
– Health & Safety Policy (UAE)

Managing Risks

IBI has a strong approach to identifying and mitigating business risks and has established a disciplined and accountable framework that maximizes our resources and directly supports the implementation of our strategy. Following industry best practices, controls are applied using a risk-based approach, assessing the impact and likelihood of each risk, and prioritizing such risks to develop and implement mitigation plans accordingly.

Our Enterprise Risk Management Framework (“ERMF”) aids in proactively managing business risks that can potentially affect our strategic objectives and priorities. Among other things, the ERMF provides guidance to IBI as follows:

  • Risk Identification: Risks are discovered and identified on an ongoing basis through a combination of, among other factors, expert judgment and historical analysis of similar situations. Our goal is to identify a comprehensive set of relevant risks and to minimize unknown risks.
  • Risk Assessment: Assessment and analysis of a risk involves understanding the impact and probability of the risk. Controls may already exist to deal with certain risks and are considered when analyzing any risk. The impact of a risk is described in terms of its potential consequences including cost, duration, solution scope, and solution quality as well as reputation, compliance, or social responsibility.
  • Risk Management and Control: As part of risk management, the results from the risk assessment are compared with the potential value of the change or of the solution to determine if the level of risk is acceptable or not. An overall risk level may be determined by considering the aggregate impact of individual risk levels. For each risk identified, IBI accordingly plans response actions, identifies any existing controls and related key performance indicators, specifies the accountable authorities for each risk and identifies key stakeholders or stakeholder groups. Once an approach for dealing with a specific risk is determined, a risk response plan is developed and assigned to one or more individual risk owners with responsibility and authority for that risk.

Cybersecurity and Privacy

As cybersecurity continues to be a top risk for organizations of all sizes and positions, and as technology solutions and SaaS become an increasingly important aspect of our business, we have implemented comprehensive controls, security systems and protocols to protect the company from the reputational, operational, financial, legal, and regulatory implications of a potential data or privacy breach. Staff receive specific cybersecurity training covering topics such as phishing and spoofing, and our system tracks incidents and will deploy an immediate response when and if required.

We protect individuals’ privacy and take stringent measures to ensure any sensitive data or personal information is managed accordingly. In early 2021, we held a dedicated half-day session with our Board of Directors on cyber and digital risks to proactively position ourselves in a strategically defensive position against such risks.

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